Free standard shipping in Australia on all orders over $149

FAQ


DO YOU HAND MAKE ALL OF YOUR LEATHER PRODUCTS?

Yes, all Hide Leather products are lovingly designed and created by me.
 

WHERE DO YOU SHIP?

Anywhere in Australia, for international rates please pop over to the contact page and send me a message.

All Hide Leather products are crafted by hand in rural South Australia, this means that depending on the items and if I have them in made in stock, it will usually take between 2 days - 2 weeks for your order to be dispatched.  Please pop over to the Contact page and let me know if for some reason you need your order sooner, depending on the item this may be possible.  

WHAT IS THE RETURN POLICY?

If you are not 100% happy and satisfied with your purchase, all products can be returned for a full refund (excluding postage & transaction costs), providing the product is returned within 14 business days in original, brand new and unused condition.

Please visit the Contact page and let us know if you have a product that you would like to return.
 

WHERE IS HIDE LEATHER BASED?

Hide Leather is based near Penola in South Australia, Australia.
 

WHAT KIND OF LEATHER DO YOU USE?

Full grain authentic bovine leather, you can read more in the about page.
 

HOW SHOULD I CARE FOR MY LEATHER?

Your Hide Leather piece is made using authentic full grain leather, this means that it is free from any artificial coatings, allowing it to develop and beautiful patina over time. The beauty of genuine leather is that no two hides are the same, the colours, grain and natural markings will vary giving you a unique piece. As leather is essentially a skin, it can mark if scratched or scraped, but a soft damp cloth will help rub out marks. Each leather piece is pre-conditioned, over time it is recommended to re-apply a natural conditioner to keep your leather soft and supple - it is a good idea to test in a hidden area first as some leather care products can change the colour/shade of your leather.